Integrations
Connect a source system and a target. Zen sits in the middle: it reads source records, normalises them, and prepares them for migration.
Zen
Not ready
Source
→
Zen
→
Target
Connect a source and a target to open the pipeline.
—source records
—Zen record fields
—target fields
Target systems
Customer migration
Configure once, click Start. Zen creates the customers in JSM, maps them to the JSM project, fetches them from the project and creates them as Freshservice employees — then stores the JSM ↔ Freshservice mapping. No scripts, Postman or API steps.
SourceJira Service Management
DestinationFreshservice
EntityCustomers → Employeesname, email, JSM ID reference
JSM project
Customers
Demo data
Generate sample employee tickets from the selected source (demo mode). Records are generated on the fly, and the same seed always produces the same records.
| Employee ID | Employee | Department | Ticket | Type | Priority | Description | Status | Created |
|---|